100% Money Back Guarantee
Here at royalwritings.com we value customer satisfaction. In that effect we assure professionalism to all our clients. This is why we have a money back policy that ensures all our customers are satisfied with our services. With that in mind, if a client is unsatisfied, we always give a refund of the full amount paid during order placement. Whenever a client is dissatisfied with the service rendered, he or she is fully eligible to a 100% money back upon request. In fact, unlike some illegitimate companies, we always keep our word.
This policy has been enforced throughout the years and has helped create trust with all our customers. It has also helped us improve our quality of service. This has been achieved through rectifying issues that may have led to unsatisfactory end product. Most importantly keeping our writers’ and editors’ team on toes to ensure they deliver only the best at all times.
We also guarantee money back when:
A Order was not Delivered on Time: We highly value timeliness and therefore ensure that our writers complete and submit orders on time. If by mistake an order is delivered late and no longer useful to the client. Therefore, the client is entitled to a full refund of the amount for the order.
There was a Mistake During Order Placement: When a client makes a mistake during order placement and pays for more pages than intended. In that case, you can reach our support team and claim for a refund and correction of the mistake.
On the other hand, we encourage our clients to always ask for revisions. This is applicable in case the paper was not done according to their expectations. We then ensure that the paper is revised accordingly and delivered on time. The revisions are done at NO costs (FREE).
However, the customer is not eligible to a refund if he or she completely changes the paper instructions after the order has been completed.
We have revised our terms to ensure that our clients feel secure while using our services. We now allow customers to pay half of the total cost for the order and the rest after receiving a draft and progress report. For any order above $150, you will be able to enjoy this offer.
This has increased trust between us and our customers and has smoothed the refund process.